a. Bedtime Stories remaining pledges (half projects has been shipped) and War on the Streets around 25-30 pledges are left to close this project mixed in EU and USA. We completed packing missing part, items, and we make the paperwork for the post office. Once we ship the remaining we will send the emails and tracking numbers.
b. Our Chinese partner has booked ship for Dungeonland to arrange shipping from China to USA to the warehouse of QML. Packing of pallets is complete and the paperwork. Only some side products are left to be packed. For that we will post separated update once the ship leaves China.
c. Carrotia and Aether Captains. Games are in US soil in NY and must be shipped to QML warehouse. So among the funds we are working to collect is the shipping value and some extra fees we have to pay for backers that are out of US. Meaning, since we offer friendly shipping we will pay extra cost for each parcel in order to make sure that backers will not pay taxes, customs etc. We are working on this as well. In the meantime, the update of the excel form that include all orders in order to be added to the system of GQ is also in progress.
d. Regarding our previous update, we still send emails including our progress as well, since we must contact all customers in person. This is in progress. For the customers who wait refund, we have stated from the very beginning of our updates that our priority is to close the open orders and then we will focus on refunds as well. What we are doing all this period is, we collect some funds, we move a project, we collect funds we move next project so we can provide updates to all of you. We did not expect it will take over a year, but it did. In any case you will not lose your money. We push as much as we can to make refunds, as many as possible during Q4. To the customer who wait refund, we do not ignore you, we will send you separated emails once we start refunding. The total amount is not quite small so among all the work we do is also to have funds for that as well.
e. Tracking numbers for the sleeve orders for those who have big parcels will be emailed within July, please stay tuned, this is in progress as well.
For the people who ask info on the online store etc. Yes we take orders from our shop since we need to collect funds, the orders are dispatched immediately since we do not want to create more pending orders and with the funds we earn we are able to move faster and close our projects. There is stock to cover all old orders and new ones as well. Our website is the first we place we post updates. When you want to see our news, please take a loon on our website. The emailing process for 6 projects takes some time.
A huge thanks for your understanding!